General Question About Our Animal Clinic in Vancouver
Find answers to common questions about our veterinary services, appointments, and pet care. If you don’t see your question here, feel free to contact our friendly team for assistance.
Resources
Find resources for your pets from care to traveling. For large animals and exotic pets, Salmon Creek Veterinary Clinic refers to other clinics, as we treat only dogs and cats.
Emergency Pet Care
We offer emergency treatment during normal business hours Monday – Friday, 8:00am to 5:30pm. Whenever possible, please call (360) 869-0661 immediately about your emergency.
Payment Options
Payment in full is due upon completion of services at our clinic. We accept cash, checks, Visa, MasterCard, American Express, and CareCredit.
Animal Pharmacy
We partner with an online pet pharmacy: salmonvets.covetruspharmacy.com
Educational Videos
Learn more about your dog and cat with a collection of educational videos.
What services does your veterinary clinic provide?
Our clinic offers comprehensive care for dogs and cats, including wellness exams, vaccinations, dentistry, surgery, spay and neuter services, diagnostics, and preventive care. We also provide nutritional counseling, parasite prevention, and senior pet care, all personalized for your pet’s unique needs.
How often should my dog or cat see the veterinarian?
We recommend annual wellness exams for most adult pets and biannual visits for senior pets. Regular checkups help detect health issues early and keep your pet’s vaccinations, lab work, and preventives up to date.
Additionally, under Washington State Law, a valid Veterinary-Client-Patient Relationship (VCPR) must be in place for us to prescribe or refill medications for your pet. A VCPR exists when your veterinarian has assumed responsibility for your pet’s care, the client (you) agrees to follow the veterinarian’s instructions, and the veterinarian has sufficient knowledge of your animal to initiate diagnosis or treatment, which typically means the animal has been examined within the past year (or sooner if medically appropriate).
Because of this requirement, making sure your pet has an exam and routine check-in helps maintain the relationship and enables timely access to prescription refills and treatments.
Do you accept new patients?
Yes! We’re always happy to welcome new clients and their furry family members. Call our clinic or request an appointment online to get started, we’ll guide you through transferring records and scheduling your first visit.
What vaccinations does my dog or cat need?
Our veterinarians create a customized vaccine plan based on your pet’s age, lifestyle, and risk factors. Common vaccines include rabies, distemper, leptospirosis, Bordetella, and parvovirus for dogs, and rabies, feline leukemia, and FVRCP for cats. We’ll review your pet’s history and recommend the safest, most effective protection.
Do you offer emergency veterinary services?
We provide emergency and urgent care services for established patients during regular business hours. For after-hours emergencies, we partner with local 24-hour emergency animal hospitals. If your pet is experiencing an emergency, please call us right away at (360) 574-0833 for guidance.
Can I order my pet’s medications or food online?
Yes! Our online pharmacy lets you order your pet’s medications, prescription diets, and preventives with home delivery and AutoShip discounts. All products are sourced directly from trusted manufacturers and approved by our veterinarians.
How do I request a prescription refill?
You can request a prescription refill online through our website. Simply visit our Pharmacy & Refills to submit a refill request form. Our team will review your pet’s medical record and contact you when the medication is ready for pickup at the clinic.
If you prefer to have your pet’s medication delivered directly to your home, you can shop for their medications, prescription diets, supplements, and preventatives through our online pharmacy, all approved and backed by your veterinary team.
This convenient system ensures your pet’s medications are filled accurately and on time, whether you prefer the ease of shipping or stopping by the clinic.
What payment options do you accept?
We accept cash, debit, major credit cards, and CareCredit. Payment is due at the time of service. Our team is happy to provide treatment estimates so you can make informed decisions about your pet’s care.
How can I help my pet feel comfortable during their visit?
Bring your pet’s favorite treat, blanket, or toy to help them relax. We use gentle handling techniques and provide a calm, fear-free environment to make every visit as stress-free as possible.
Where are you located and how can I make an appointment?
Our veterinary clinic is conveniently located in the Salmon Creek area of Vancouver, Washington. You can request an appointment online or call us at (360) 574-0833. We look forward to meeting you and your pet!