This Privacy Policy is provided to serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to understand how Salmon Creek Veterinary Clinic collects, uses, protects, and handles your information.
Who We Are
Our website address is: https://salmoncreekvetclinic.com
Salmon Creek Veterinary Clinic (“we,” “us,” or “our”) is a veterinary medical practice located in Washington State.
What Personal Information Do We Collect?
When visiting, registering, or submitting information on our website, you may be asked to provide:
- Name
- Email address
- Phone number (including mobile number)
- Pet and veterinary-related information
- Appointment requests or inquiries
- Feedback, reviews, or survey responses
- Other details necessary to provide veterinary services or respond to inquiries
We do not request or store credit card information through this website.
When Do We Collect Information?
We collect information from you when you:
- Fill out a form
- Request an appointment
- Submit a contact request or inquiry
- Communicate with us via email, phone, or text message
- Use certain features of our website
How Do We Use Your Information?
We may use the information we collect to:
- Schedule and confirm appointments
- Send appointment reminders and pet care reminders
- Respond to inquiries and follow up after correspondence, as well as real-time text messages
- Request ratings or reviews of our services
- Improve our website, services, and client experience
- Communicate important clinic updates or service-related information
How Do We Protect Your Information?
Your personal information is stored behind secured networks and is accessible only by authorized personnel who are required to keep the information confidential. We implement a variety of security measures to maintain the safety of your personal information, including:
- Secure Socket Layer (SSL) technology
- Regular malware scanning
- Limited access controls
We only provide information and services through our website and do not process payments online.
Do We Use Cookies?
Yes. Cookies are small files transferred to your device that allow our systems to recognize your browser and remember certain information.
We use cookies to:
- Understand and save user preferences
- Compile aggregate data about site traffic and site interaction
- Support analytics and advertising efforts
You can choose to disable cookies through your browser settings. If cookies are disabled, some features of the site may not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We may share information with trusted service providers who assist us in operating our website, analytics, spam detection, or messaging services, subject to confidentiality obligations.
We may work with trusted third parties, including analytics providers, advertising partners, marketing vendors, and technology service providers, to help operate our website, improve services, and deliver relevant content.
We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf. These functions may include IT and website hosting, payment processing, product shipment and order fulfillment facilitation, email delivery, vendors who assist in the management and delivery of SMS messages, customer support services, data storage, data analytics, auditing, consulting, and legal services.
Third-Party Links
Our site may contain links to third-party websites or features, including third-party connections or integrated services, which are not operated or maintained by us. We are not responsible for the privacy practices of third-party websites. We are not responsible for the information practices of third-party, including their collection, use and disclosure of your personal information. We encourage you to review the privacy policies and terms for any third-party websites or using their features or services.
Google Advertising & Analytics
We may use Google Analytics and Google AdSense advertising on our website. Google uses cookies, including the DART cookie, to serve ads based on users’ visits to this and other websites.
Users may opt out of the use of the DART cookie by visiting Google’s Ad and Content Network privacy policy. Users can also manage advertising preferences through Google Ad Settings or opt out using the Google Analytics Opt-Out Browser Add-on.
Do Not Track Signals
We honor Do Not Track (DNT) signals and do not track users or place cookies when a DNT browser mechanism is enabled.
Children’s Information (COPPA)
We do not knowingly collect personal information from children under the age of 13 and do not specifically market to children under 13.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Salmon Creek Veterinary Clinic
Phone: (360) 574-0833
Email: frontdesk@salmoncreekvetclinic.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Terms and Conditions (Including SMS Messaging Terms)
Effective Date: [Insert Date]
Acceptance of Terms
By accessing this website or opting in to receive communications from Salmon Creek Veterinary Clinic, you agree to be bound by these Terms and Conditions.
Consent to Receive Text Messages (A2P 10DLC Compliance)
By providing your mobile phone number through our website, forms, or other communication methods, you expressly consent to receive SMS and MMS messages from Salmon Creek Veterinary Clinic.
Messages may include:
- Appointment reminders and confirmations
- Pet care reminders
- Service-related notifications
- Clinic updates or announcements
- Response to inquiries and follow up after correspondence, as well as real-time text messages
Consent to receive text messages is not a condition of purchase or treatment.
Message Frequency
Message frequency varies based on appointment activity and client interaction. Clients may receive approximately 2–3 messages per scheduled, missed, or overdue appointment. Occasional informational or marketing messages may be sent, generally no more than two (2) per month.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and plan. Salmon Creek Veterinary Clinic is not responsible for any charges incurred. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive text messages unless you re-consent.
For assistance with the messaging program, reply HELP or contact us using the information below.
Support Information
For questions or support regarding SMS communications or website use, contact:
Salmon Creek Veterinary Clinic
Phone: (360) 574-0833
Email: frontdesk@salmoncreekvetclinic.com
Eligibility and Liability
By opting in to SMS communications, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years of age. We are not responsible for delays, delivery failures, or errors in message transmission caused by mobile carriers or third-party service providers.
Use of Website
This website is intended for informational purposes only and does not establish a veterinarian-client-patient relationship without an in-person evaluation.
You agree not to use this website for unlawful purposes or in a manner that could impair site functionality.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Salmon Creek Veterinary Clinic unless otherwise stated and may not be used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Salmon Creek Veterinary Clinic shall not be liable for any damages arising from the use of this website or reliance on its content.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Governing Law
These Terms and Conditions are governed by the laws of the State of Washington, without regard to conflict of law principles.
Contact Us
If you have questions regarding these Terms and Conditions, please contact us using the information listed above.
Effective Date: 02/13/2026